Discover Our America.com Terms of Use

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Discover Our America, LLC ("DiscoverOurAmerica.com", "we", "us", "our") welcomes you to http://www.DiscoverOurAmerica.com and to other platforms where we communicate with the public (for example, Facebook, Twitter, and the like) (collectively, the "Site"). The following terms ("Terms of Use") govern your access to and use of the Site. Please review these Terms of Use carefully. By accessing and using the Site, you agree to be bound by all the Terms of Use set forth herein. If you do not agree with these Terms of Use, your sole recourse is to leave the Site immediately. A copy of the Terms of Use may be downloaded, saved and printed for your reference.

Your viewing, use and access to this Site is subject to the terms and conditions contained herein which you are agreeing to when you connect with, view or utilize this site for any activity or transaction. You are granted a limited license to access and use this Site, limited to the express terms set forth herein and throughout this site. What is not expressly granted to you is withheld for the benefit of Discover Our America, LLC. You are granted a limited license to view pages on this Site, communicate with Discover Our America and to engage in transactions offered on this Site. No other rights or use are granted by this license. This license may be modified from time to time in the sole discretion of Discover Our America, LLC. If any portion of this Site allows you to establish an account, Discover Our America, LLC, has the right to terminate that account at any time in its sole discretion. In its sole discretion, Discover Our America may refuse to process a transaction or provide any access or use of this Site to you.

When you purchase goods from Discover Our America, LLC, (d.b.a. DiscoverOurAmerica.com) through this Site, all risk of loss for damage or non delivery is your sole responsibility once the product is delivered to a carrier (i.e. USPS, Fed Ex, UPS, others) for delivery to you. Any claim you may have for damage or non delivery shall be exclusively against the carrier and you may not bring a claim against Discover Our America, LLC (d.b.a. DiscoverOurAmerica.com).

Discover Our America.com Content

Content on the Site, such as text, images, audio and video, graphics, logos, characters, downloadable content, and data compilations (the "Content"), is the property of Discover Our America, or our third-party suppliers, and is protected by United States, Canadian and international copyright and trademark laws. Accessing or using this site does not allow you to use, copy or distribute any of the logos, trademarks or content without the written permission of Discover Our America, LLC.

Third Party Content

Some Content on the Site is owned by third parties. Third party Content and trademarks appearing at the Site (by way of example, third party trademarks identifying branded products and user-generated Content uploaded by DiscoverOurAmerica.com visitors and customers) are owned by such third parties. No license is granted by Discover Our America to you for the use of such third party Content and marks. Materials (such as videos) provided by companies and persons other than Discover Our America have not been verified by Discover Our America and are provided for your use on an AS IS basis with no warranties express or implied.

Links to Third Party Sites

This Site may be linked to other websites which are not under the control of Discover Our America. Discover Our America, LLC is not responsible for the content of those sites. Discover Our America, LLC provides the links as a convenience to you, and the link does not imply endorsement by or affiliation with those sites. If you use any linked sites, you will leave this Site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements.

Linked Sites, regardless of the linking form (e.g., hotlinks, hypertext links, IMG links) are not maintained, controlled, or otherwise governed by Discover Our America, LLC. The content, accuracy, opinions expressed, and other links provided by Linked Sites are not investigated, verified, monitored, or endorsed by Discover Our America, LLC. Discover Our America, LLC does not endorse, make any representations regarding or warrant any information, goods, and/or services appearing and/or offered on any linked site, other than linked information authored by Discover Our America, LLC. Links do not imply that Discover Our America, or this Site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo, or copyright symbol displayed in or accessible through the links, or that any Linked Site is authorized to use any trademark, trade name, logo or copyright symbol of Discover Our America, or any of its affiliates or subsidiaries. Except for links to information authored by Discover Our America, LLC, is neither responsible for nor will it be liable under any theory based upon (i) any linked site; (ii) any information and/or content found on any linked site; or (iii) any site(s) linked to or from any Linked Site. If you decide to visit any linked sites and/or transact any business thereon, you do so at your own risk. Discover Our America, LLC (d.b.a. DiscoverOurAmerica.com), reserves the right to discontinue any linked site at any time without prior notice. Please contact the web masters of any linked sites concerning any information, goods, and/or services appearing thereon. Order cancellation DiscoverOurAmerica.com processes orders swiftly. It may not be possible to cancel an order after it has been submitted to DiscoverOurAmerica.com.

Product returns

All sales are final on DiscoverOurAmerica.com.

Product pricing

Discover Our America, LLC, endeavors to make sure that the price of all items as displayed on the Site is correct and that the price at the time of check out is correct. If an error occurs in an advertised or transacted price, we will notify you as soon as we are aware and allow you to either continue with the transaction on the corrected price or cancel your order. We reserve the right to modify a price or discontinue an item for sale at any time prior to the actual shipment of the item to you. If we choose to modify a price prior to shipment, we will give you notice and an opportunity to cancel your order. If we choose to discontinue an item from our for-sale offerings, we will notify you and provide you a refund of any payment that may have already been made. You agree to be bound by any modifications in the terms of this license and any changes in the terms or price of a product or service.

Disclaimer of warranties and limitation of liability

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY DISCOVER OUR AMERICA, LLC (DISCOVEROURAMERICA.COM ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. DISCOVER OUR AMERICA, LLC, MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DISCOVER OUR AMERICA, LLC, DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DISCOVER OUR AMERICA (DISCOVEROURAMERICA.COM), DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR ELECTRONIC COMMUNICATIONS SENT FROM DISCOVER OUR AMERICA, LLC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. DISCOVER OUR AMERICA, LLC, WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. ARBITRATION EXCLUSIVE REMEDY, VENUE AND APPLICABLE LAW

Any dispute or claim arising out of or related to your use of this site or the purchase of any product or service from or through this site shall be resolved exclusively by binding arbitration. Venue for the arbitration proceeding shall be exclusively in the State of Michigan, County of Livingston. The Federal Arbitration Act and federal arbitration law apply to this agreement. Arbitration will be conducted by and according to the procedures established by the American Arbitration Association (AAA). The rules for arbitration with AAA are available at www.adr.org or by calling 1-800-778-7879. Michigan law without regard to conflict of law rules shall apply to all claims and disputes. The Federal Arbitration Act shall apply to all disputes and claims. Indemnification You agree to indemnify, defend, and hold harmless Discover Our America, LLC, DiscoverOurAmerica.com, its affiliates, agents, employees, and licensors from and against any and all claims and expenses, including reasonable attorney fees, arising out of or related in any way to your use of the site, violation of this Agreement, and any claim whatsoever against Discover Our America, LLC or its agents or employees, violation of any law or regulation, or violation of any proprietary or privacy right. Limitations on claim. Any dispute or claim you may have with respect to or arising out of your use of this site must be commenced within one (1) year after the claim or cause of action arises.

Privacy Policy

Discover Our America, LLC is committed to protecting your privacy and personal information. This policy applies to http://www.DiscoverOurAmerica.com, owned and operated by Discover Our America, LLC. This statement explains how we collect, use and secure your information.

Payment security & how we protect your personal information

DiscoverOurAmerica.com payment processing is fully compliant with the international Payment Card Industry (PCI) Data Security Standard. DiscoverOurAmerica.com payment processing is regularly evaluated by the PCI organization to ensure that your account data such as credit card numbers and expirations dates are protected by strict security standards. More information related to the PCI Data Security Standard is available at https://www.pcisecuritystandards.org/security_standards/.
Your personal information is safe, secure and available only to designated DiscoverOurAmerica.com staff, per PCI standards. We have the most advanced technical and physical safeguards in place to protect against theft, accidental or intentional loss, unauthorized access, use, modification or destruction of your personal data. DiscoverOurAmerica.com encrypts sensitive information using SSL technology. Additionally, DiscoverOurAmerica.com is hosted in a limited-access, firewall-protected, highly-secured server environment. Note, however, that no data transmission through the Internet can be guaranteed, 100% secure. While DiscoverOurAmerica.com meets and exceeds the PCI standards and is committed to protecting your information, you transmit data, including personal information, to us at your own risk.

Information we collect and how we use it

DiscoverOurAmerica.com requests and collects personal information from our customers and visitors at various site locations and instances, including, but not limited to:
  • Purchases & accounts: When you complete a DiscoverOurAmerica.com purchase, we may collect your shipping and billing address, payment information, phone number and email address. You may receive order-related email communication from us to the email address provided at time of order placement. If you leave items in your shopping cart prior to completing a purchase, we may email you reminders about those items left in your shopping cart. If you choose to create an account on our Site, we will also collect a user name and password. We use this information to administer your account and process your order, returns or other customer service purposes. Note that it is your responsibility to protect your username and password information against unauthorized access. Be sure to log out of DiscoverOurAmerica.com after every session.
  • Promotional/marketing email: We may ask for your consent to send you our promotional email containing information about DiscoverOurAmerica.com and products available for purchase on the Site. You can unsubscribe from our email list at any time by clicking on the unsubscribe link in any of our email messages or by contacting us.
  • Contests/promotions: When you enter a contest or participate in a promotion, we may collect your name, mailing address, phone number, email address and other personal information you provide at the time of entry or participation. We may use this information to contact you about the contests or promotions and to inform you about new contests and promotions for which you may have interest.
  • Surveys: We may ask for your feedback about customer service or overall Site experiences via a survey or another customer research method. We use this information to continually enhance our customers' experience and to improve our Site performance, promotions and product offerings.
  • Direct contact: We also collect information when you contact us with a question, comment or complaint by email, phone or social media. We may collect your name, mailing or billing addresses, phone number, email address, order number, product purchases and any additional information we need to help us respond to your question or comment. We may retain this information to assist you in the future and to improve our customer service, product and service offerings.
The types of personal information we may collect from you varies on your method of contact or interaction with us. The information we store about you may include, but is not limited to:
  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Payment details and billing information including billing address, credit card details and other information required to process your payment
  • Account user name and password
  • DiscoverOurAmerica.com order history
  • Shopping behavior and preferences
  • Additional information provided through your interactions with us on social media
  • Geographical information
  • Other information may be provided to us from you through third parties
Like most online retail companies, DiscoverOurAmerica.com gathers information about every visitor to our Site and stores it. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data and others. We may combine this automatically-collected log information with other information we collect about you as described above. We do this to improve Site functionality, performance and marketing.

Email communication

If you complete a purchase on DiscoverOurAmerica.com, we may email you necessary order-related messages for the purpose of updating you about the status of the order. These messages may include order confirmation details and shipment notifications. If you opt to receive DiscoverOurAmerica.com promotional and marketing email, we will periodically email you about our promotions, products, contests and other news we believe will be of interest to you. At any time, you can stop receiving promotional and marketing email from us by clicking on the Unsubscribe link located in every message. Your email address will not be shared or sold to third parties for marketing or promotional communication. Tracking technology DiscoverOurAmerica.com uses cookies, tags and scripts on our Site to analyze customer behavior on the Site and to gather geographical and demographical information. This data is used to improve Site functionality and performance and to enhance our customers' experience on the Site. We use cookies to customize the user experience and for other functional purposes such as in the shopping cart and to authenticate users. The use of cookies can be adjusted in the user's Internet browser settings.

Age restrictions

DiscoverOurAmerica.com is intended only for people who are 13 years of age and older. If you are under the age of 13, you are not permitted to submit any personal information to DiscoverOurAmerica.com. We will promptly delete any personal information from a person under the age of 13 should we discover that we have collected such information from a person under the age of 13 without verification of parental consent.

Information sharing

Any information obtained by DiscoverOurAmerica.com will not be shared with or sold to any unaffiliated third parties. Some information will be shared with our payment processing partner and shipping carrier in order to process and deliver your orders. These third parties have no authority or right to use this information for any other purpose than to fulfill your DiscoverOurAmerica.com order.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, specific information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. If you have questions related to this, please contact us at PublicRelations@DiscoverOurAmerica.com. Vendor's Name: Discover Our America, LLC (d.b.a. DiscoverOurAmerica.com) Vendor's Address: 1000 Austin Court, Howell, MI 48843

When we may be required to share personal information

We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, as DiscoverOurAmerica.com, in our sole and absolute discretion, deems necessary and appropriate.

Links to third-party websites

DiscoverOurAmerica.com contains links to third-party websites. We take no responsibility for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of each website you visit prior to disclosing your personal information.

User-generated content disclosure

Any information or content you voluntarily disclose on DiscoverOurAmerica.com that can be read, collected and used by other Site visitors or social media viewers (including but not limited to Site blog comments and DiscoverOurAmerica.com social media page comments or posts) becomes publicly available. Your DiscoverOurAmerica.com account username, email or other information may also be displayed when you post comments on the Site or DiscoverOurAmerica.com social media accounts. We are not responsible for the personal information users select to disclose in these forums. To request removal of your content shared on our Site or social media accounts, contact us at PublicRelations@DiscoverOurAmerica.com. In some cases, we may be unable to remove your personal information; however, we will inform you if we are unable to do so and explain the reason. Social media widgets and features DiscoverOurAmerica.com may use third-party-hosted social media widgets such as a Facebook Like button. These widgets may collect your IP address or other personal information. Privacy policies related to that are regulated by these third-party widget companies.

Privacy policy updates

DiscoverOurAmerica.com may, at any time and without notice, modify and update this Privacy Policy by revising it on the Site. Your continued use of the Site constitutes your acceptance of any such revisions. You should therefore periodically visit this page to review the current Privacy Policy. Last updated March 22, 2016

Contact us

As always, we welcome your questions, comments and concerns about this privacy policy and Site. PublicRelations@DiscoverOurAmerica.com Thank you for visiting DiscoverOurAmerica.com. We appreciate your support. - DiscoverOurAmerica.com staff

Recurring Payment And Billing

Certain of our Services, including the purchase of any products offered by us, may be subject to payments now or in the future (the ?Recurring Billing"). Please see DiscoverOurAmerica.com/FAQs for additional information. Please note that any payment terms presented to you in the process of using or signing up for a Recurring Billing are deemed part of this Agreement.

Payment Processing

We use a third-party payment processor (the "Payment Processor") to bill you through a payment account linked to your Account on the Services (your "Billing Account") for use of the Recurring Billing. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to this Agreement. We are not responsible for errors by the Payment Processor. By choosing to use Recurring Billing, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your "Payment Method"). You agree to make payments using that selected Payment Method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand. Some of the purchases you make on our site, may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you. You will have the ability to specify how regularly you would like to order any auto-replacing products. More information on auto-replacing products can be found on our FAQ page. By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. All recurring payments are fully earned upon payment. WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD GO TO DISCOVEROURAMERICA.COM. ACCORDINGLY, BY SELECTING A PURCHASE WITH RECURRRING CHARGES YOU ARE REQUESTING AND AUTHORIZING US TO RETAIN YOUR PERSONAL AND CREDIT CARD INFORMATION SO THAT WE MAY PERIODICAL CHARGE YOUR CARD PURSUANT TO THE TERMS OF YOUR PURCHASE. YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE BY LOGGING INTO YOUR ACCOUNT AT DISCOVEROURAMERICA.COM. IF YOU FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SERVICES UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SERVICES AS SET FORTH ABOVE.

Subscription Services

Unless you opt out of auto-renewal, which can be done by cancelling your subscription, you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. To change subscription(s) at any time, please log into your account at DiscoverOurAmerica.com. To cancel your subscription(s) at any time, please contact us at 800-470-0597.

Reaffirmation Of Authorization

Your non-termination or continued use of a Recurring Billing (including Subscription Services) reaffirms that we are authorized to charge your Payment Method for that Paid Service. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to use the Paid Service.

Free Trials And Other Promotions

Any free trial or other promotion that provides access to a Recurring Billing must be used within the specified time of the trial. You must stop using a Recurring Billing before the end of the trial period in order to avoid being charged for that Recurring Billing. If you cancel prior to the end of the trial period and are inadvertently charged for a Recurring Billing, please contact us at 800-470-0597.

Termination

We may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your membership. If you wish to terminate your Account, you may do so by following the instructions on the Site or through the Services. Any fees paid hereunder are non-refundable. All provisions of these Terms of Service, which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.